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Date:  19-Jul-2022
Company:  Greenpeace East Asia


Purpose and Scope of the Job

The Fundraising Administration Coordinator provides vital administrative and project coordination assistance to the Donor Acquisition & 1st Year Journey team in Greenpeace East Asia (GPEA). This will enable the effective functioning of the Fundraising Team (Donor Acquisition & 1st Year Journey) day-to-day operations management and the fulfillment of the Fundraising Team’s goals. This position will provide administrative support, proactive coordination of specific projects, and direct communication for the Fundraising Team work. (L1-4)

Job responsibilities

Communication and reporting

  • Proactively keep informed about developments within Greenpeace with respect to HR practices, fundraising, and campaign development; (L1-4)

  • Coordinate, produce, and distribute meeting minutes, planning notes, background papers, presentations, and/or internal and external reports in order to ensure relevant materials and information are available on a timely basis. (L1-4)

  • Support and maintain an updated and informative internal website for the 1st year journey Team (e.g.Direct Dialogue team) in order to keep the 1st year journey team knowledgeable on current internal fundraising projects, timelines, and external developments in their relevant areas. (L1-4)

Project Support

  • As instructed by the line manager, support specific projects (e.g. Direct Dialogue and Telefundraising Project in CRM system, Regional Direct Dialogue/Telephone Team Newsletter, DD & Telephone Team training powerpoints, Direct Dialogue & Telephone Team Employee manual, etc.) related to the Fundraising Team and functions in the organization. (L1-4)

Job responsibilities


  • Manage the day to day administration for Direct Dialogue & Telephone program (e.g. data tracking, ensuring data quality and accuracy of donor information)  (L1-4)

  • Oversee payroll process for Direct Dialogue & Telephone program in relevant GPEA market (L1-4)

  • Prepare and monitor stock levels of materials required for the management of the DD program (L1-4)

  • Maintain data quality and accuracy of donor information – tracking and recording errors to report to the Data Team for the follow-up (L1-4). 

  • Quality check via telemarketing when appropriate for data quality checking purpose. (L1-4) 

  • Prepare Greenpeace fundraising employee materials (e.g. employee badges of identification promotional folders). (L1-4)

  • Assist in Direct Dialogue & Telephone Team new recruitment including posting advertisements, monitoring recruitment results, contacting relevant job boards or employee centers  (L1-4)

  • Assist in any other administrative work related to the 1st Year Journey Team. (L1-4)

Ad-hoc support for the department

  • Provide ad-hoc support for different areas in the 1st Year Journey Team, as instructed by the line manager. (L1-4)

Job responsibilities

Competencies Profile

Act with integrity
Take Responsibility & Initiative
Work with Others
Prioritize & Organize Work
Build Support (financial & non-financial)
Strive for Result & Quality (FR)

Skills and Expertise required

Specific Work Environment

Compensation Info

Job Segment: Payroll, Administrative Assistant, CRM, Inside Sales, Telemarketing, Finance, Administrative, Sales, Technology

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